Privacy policy
Effective Date: August 2026
HELLOX Technologies LTD (“HELLOX”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us through our website.
1. Who We Are
HELLOX Technologies LTD is a software company based in the United Kingdom.
Company: HELLOX Technologies LTD
Address: 2 Taylor Place, Glasgow, UK
Email: info@helloxtechnologies.com
Website: https://helloxtechnologies.com
2. Information We Collect
When you use our website or contact us, we may collect:
- Your name
- Email address
- Company name, if provided
- Phone number, if provided
- Information included in your message
- Files or attachments that you choose to send to us
- Technical information such as IP address, browser type and device information where collected automatically by our website services
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
3. How We Use Your Information
We may use your personal information to:
- Respond to your enquiries and messages
- Communicate with you about our products and services
- Provide information requested by you
- Discuss potential business relationships or projects
- Improve our website and services
- Maintain the security and functionality of our website
- Comply with legal and regulatory obligations
We do not sell your personal information.
4. Lawful Basis for Processing
Where applicable, we process personal information under the lawful bases provided by applicable UK data protection law, including:
- Legitimate interests, where necessary to respond to enquiries, communicate with potential customers and operate our business;
- Consent, where we ask for your consent for a particular use of your information;
- Legal obligation, where processing is necessary to comply with applicable law.
The lawful basis will depend on the nature and purpose of the processing.
5. Third-Party Services
Our website may use third-party service providers to operate and secure the website and its features.
These may include:
- Website hosting and website services provided by GoDaddy;
- Google reCAPTCHA and related Google services used to protect our contact forms from spam and abuse;
- Email and communication services used to receive and respond to enquiries.
These providers may process certain information in accordance with their own privacy policies and applicable data protection requirements.
Where personal information is transferred internationally, appropriate safeguards will be considered and implemented where required by applicable data protection law.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, improve security, understand website performance and improve the user experience.
Where consent is required for non-essential cookies or similar technologies, we will request consent in accordance with applicable law. The ICO states that users should be informed about cookies and that consent may be required for non-essential cookies.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, resolving disputes and complying with legal obligations.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights including:
- The right to request access to your personal information;
- The right to request correction of inaccurate information;
- The right to request deletion of your information;
- The right to request restriction of processing;
- The right to object to certain processing;
- The right to data portability where applicable;
- The right to withdraw consent where processing is based on consent.
To exercise your rights, contact us at:
The specific rights available to you may depend on the lawful basis and circumstances of the processing.
10. Complaints
If you have concerns about how we handle your personal information, please contact us first at:
You also have the right to lodge a complaint with the UK’s data protection supervisory authority, the Information Commissioner’s Office (ICO).
11. Children’s Privacy
Our website is intended for general business and informational purposes and is not specifically directed at children.
We do not knowingly collect personal information from children through our website.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
HELLOX Technologies LTD
2 Taylor Place
Glasgow, UK
Email: info@helloxtechnologies.com
Website: https://helloxtechnologies.com
Last updated: August 2026